Shipping policy
📦 Riwaaz Jewel – Shipping Policy
We take great care in delivering your precious jewellery safely and on time. Please read our shipping details before placing your order.
🚚 1. Order Processing Time
- Orders are dispatched within 24–48 working hours after payment confirmation (excluding Sundays & public holidays).
- During festive seasons or sale periods, dispatch may take slightly longer.
✈ 2. Shipping Methods & Delivery Timelines
a) Standard Shipping (Approx. ₹50 – All Over India)
- Dispatched by road transport.
- Estimated delivery: 6–8 working days (may extend up to 10 days depending on location & courier).
- Suitable for non-urgent orders.
b) Express Shipping (Approx. ₹70 – All Over India)
- Dispatched by air transport.
- Estimated delivery: 2–6 working days from dispatch.
- Recommended for urgent or prepaid orders.
🎁 3. Free Shipping
- Available exclusively on prepaid orders above ₹1000 via Standard Shipping.
💍 4. Jewellery Packaging & Safety
- All jewellery is carefully packed in secure, tamper-proof packaging to ensure it reaches you in perfect condition.
- We conduct thorough quality checks before dispatch.
🔄 5. Return & Exchange Policy
- We currently do not accept returns or exchanges on any orders.
- Each piece is quality-checked before dispatch to ensure you receive only the best.
📍 6. Courier Partners
We partner with trusted courier services across India. Delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Remote or non-serviceable locations
- Courier operational delays
🔍 7. Order Tracking
- Tracking details will be shared via email/SMS once your order is shipped.
- Use your tracking number to monitor your parcel in real-time.
📞 8. Need Help?
For any shipping-related queries, feel free to reach out to us. We're happy to assist!